- Privacy statement
Liberty Commercial Center, Inc., including its parent company, subsidiaries, affiliates, and related companies, collectively, (“LCC”) respects and values individuals’ data privacy rights (regardless of their nationality) and makes sure that all personal data collected from various stakeholders (including employees, partners, and customers) are processed in adherence to Data Privacy Act’s (DPA) general principles of transparency, legitimacy of purpose, and proportionality.
We, at LCC, take our responsibilities under Data Privacy Act 2012 seriously. We also recognize the importance of the data you have entrusted to us and believe that it is our responsibility to properly manage, protect, and process your data.
During your course of dealing with us, we may collect, process, and store personal data about your when you avail any of our products and services, including the use of our websites, mobile applications, online events and other activities, provided that you have given your express consent.
In order to conduct our business operations more smoothly, we may also be disclosing the data you have provided to us to our affiliates or related corporations, partners, suppliers, and/or other third parties for legitimate and business purposes.
- What information we collect?
LCC collects information about you from a variety of sources, including:
Information we collect from you directly.
Information we collect about you when you call us, visit our sites, use our mobile applications or services, or view our online advertisements.
Information we collect about you from other sources, such as commercially or publicly available sources.
LCC may collect personal information such as the following:
|Basic personal information||
|Sensitive personal information||
|Other sensitive personal information and records such as, but not limited to the following:||
All the information LCC collects about you may be combined to improve our communications with you, and to provide excellent services.
If you choose not to provide any of the above personal information, LCC may be unable to support your request or deliver its services
- Why do we collect your personal data?
LCC uses the information we collect for LCC business purposes such as:
To provide you with the products and services you’ve requested, including customer service;
To improve your customer experience by providing product and services that correspond to your needs and interests;
To communicate and offer you pertinent products and services, as well as advisories and feedback to your questions, requests, and complaints;
To abide to the requirements of the law and legal proceedings, such as court orders and legal obligations; protecting imminent public harm; and ensuring public security, safety, and order.
To detect, prevent, and investigate criminal activity (including fraud and money laundering);
To analyze and monitor potential business risk; and
To process information for statistical, analytical, and research purposes.
We do not sell your personal information to marketing companies outside LCC.
We may share your information:
With our carefully selected business partners for co-promotions or other joint programs, but only if we have obtained your consent.
With our third-party service providers who may perform LCC business operations on our behalf.
With our account representatives who may work on behalf of LCC and our business partners to send you joint communications that we hope you find interest.
To protect and defend LCC (including enforcing our Terms and Conditions)
When required by law and/or government authorities such as BSP, NPC, BIR, etc.
If you do not wish to provide your personal information to us, we may not be able to provide the services you request, or to tell you about other services being offered by LCC.
- Personal Information Shared with Third Parties
LCC is not permitted to disclose your data with third parties in general, except in the instances described below.
By providing your permission, you authorize LCC to release your personal information to accredited/affiliated third parties or independent non-affiliated third parties. In any of the following circumstances:
The use or disclosure is justified, needed, or permitted by or under law (such as for criminal investigation, as requested by court of law).
When personal information is shared within LCC or third parties, the file shall be encrypted and sent through a secure email facility. In addition, documents containing personal information being transmitted through internal or third-party couriers shall be securely enclosed to avoid exposure and damage of confidential information while in transit.
- Retention Period and Disposal – LCC shall retain the personal information of its data subjects over the years mandated by law (as applicable) based on the purpose of their processing. Upon expiration of such period, all physical and electronic copies of the personal data shall be destroyed and disposed of using a secure process.
- Minors – LCC encourages parents to monitor and supervise their children’s online activities on a regular basis.
- Contact Details – You may contact the Data Protection Officer (DPO) with any concerns or complaints regarding data privacy. Any complaint should be in writing using Request/Inquiry Form and Complaint Form, clearly state the material facts, specify your contact information and include supporting evidence. You may also contact the DPO at the following office address or email address:
The Data Protection Officer:
LCC Mall, Peñaranda Street, Brgy.Dinagaan, Legazpi City, Albay, Philippines
firstname.lastname@example.org; – 0998-585-1248 (LCC Expresslink)
email@example.com; – 0998-585-1248 (LCC Supermarket)
firstname.lastname@example.org; – 0998-585-1248 (LCC Department Store)